What information to provide

The most helpful details are the car's make, model and year, plus information about its current wheel setup. If you know the tyre or wheel size, you can include it, but you do not need to work out every technical specification yourself.

When photos can help

A photo of the wheel, tyre, brake calliper or unusual component can help with an initial assessment. This is particularly useful for modified cars, large brakes or non-standard setups.

What you do not need to know before contacting us

You do not need to know every wheel and tyre specification. We first check whether we can service your setup, then establish the scope of work and timing.

What to prepare before your visit

Describe the service you need and mention previous problems, tyre pressure sensors or unusual components. This information helps establish what needs checking before a visit is confirmed.

The scope depends on the car’s condition and the result you want. This article helps you prepare for a conversation, but does not replace an individual assessment.

Frequently asked questions

Do I need to know the exact wheel size?

No. If you know the wheel and tyre sizes, include them in your enquiry. If you do not, start with the car’s make and model.

Can an appointment be confirmed straight away?

We first check whether the particular setup can be serviced and establish the scope of work. Sending an enquiry does not confirm an appointment.

Are photos required?

No. They can help with an initial assessment of unusual wheels or modifications. If photos are needed, you can arrange how to send them with the studio.

Ask about your car

Describe your car and what you expect. We will help establish where to start.

Request a quote